7-26-11: Taking the New MTA Website Out for a Spin
If you’ve ever taken public transportation in Baltimore, you may have first checked out the MTA’s website to find a map or check for delays. And you may have been frustrated.
Back in December, the blog Baltimore Skyline called for a total restructuring of the MTA website, citing infrequent updates, and limited–or even inaccurate –information.
The MTA did redesign its site in June, but not everyone was pleased. On the Baltimore Sun’s “Getting There” blog, Michael Dresser wrote, “You need a bloodhound to find anything.” And a reader added, “Somebody got swept up by the Web 2.0-ness of it all, and completely forgot about convenience and usability.”
An MTA spokesman told Dresser that the site was a work in progress, and they’d make improvements based on customer feedback.
Here’s some feedback from Maryland Morning producer Lawrence Lanahan.